kg990's commitment to responsible gambling
Entertainment should be fun — not stressful. kg990 is committed to helping you play in a safe and healthy way.
What is responsible gambling?
Online betting and casino games are a form of entertainment — but they should always be enjoyed in a controlled and mindful way. kg990 believes every player should set a clear budget, approach the games with an entertainment mindset, and respect their own limits. Gambling should never be seen as a source of income or a solution to financial problems.
To keep your experience on our platform enjoyable and safe, kg990 follows several protection tools and policies. On this page you can learn how to use these tools and when to seek support.
Please note: Gambling is only for adults (21 years or older). Any form of betting or casino gaming by minors is strictly prohibited.
For ages 21 and above only
Age Verification Policy
To create an account at kg990, you must be 21 years of age or older. We follow an age verification process at registration and may request a national identity card or other valid documents if needed.
We are always vigilant in preventing minors from accessing accounts. If there are underage family members on your device, please lock your account with a password and keep it logged out.
- Never share your account with anyone else.
- Keep your login details private — do not share them even with family members.
- Always log out after using a public device.
Protection tools for you
Set deposit limits
You can set a maximum daily, weekly, or monthly deposit amount. This helps you stay within your budget and prevents overspending. Reducing a limit takes effect immediately; increasing a limit may take some time.
Time-out break
If you feel you need a rest, you can activate a temporary time-out from 24 hours up to a few weeks. During this period, no betting or gaming will be possible on your account.
Self-exclusion
Through long-term self-exclusion, you can keep your account closed for a set period or permanently. To activate this, contact our support team — they are available 24/7.
Set a loss limit
Set a maximum loss amount in advance for each day or week. Once that limit is reached, the system will automatically prevent you from placing further bets.
24/7 support service
If you need help at any time, reach out to kg990 via live chat or email. Our Bengali-speaking team is by your side seven days a week, around the clock.
Reality check
View a summary of your playing time and spending at regular intervals. This information will help you make informed decisions and stay motivated to avoid unhealthy habits.
Build healthy gambling habits
Responsible gambling means treating it as entertainment — never as a way to earn money. Following the tips below will keep your experience positive at all times.
- Set a budget: Allocate a specific amount before each session and commit to not going beyond that limit.
- Don't chase losses: Placing more bets to recover losses from a session is a dangerous habit.
- Set a time limit: Decide in advance how long you will play, and take a break when that time is up.
- Don't play when emotional: Avoid betting when you are under stress, angry, upset, or under the influence of alcohol.
- Don't treat gambling as income: Betting is for entertainment — not a reliable source of earnings over the long term.
- Take breaks: Do not play for long stretches at a time. Take regular breaks and focus on other activities.
- Talk to family and friends: If the people close to you express concern, listen to them carefully.
How to recognise problem gambling
Sometimes gambling can cross the line from entertainment into a problem. If you notice the signs below in yourself, it is time to seek help.
Spending more time or money than your budget allows
Playing repeatedly to try to recover losses
Prioritising gambling over family or work
Borrowing money from others to bet
Feeling restless or anxious when not gambling
Being dishonest with loved ones about your gambling
If you notice these signs, contact kg990's support team right away and request self-exclusion or a time-out. Seeking professional help is not a sign of weakness — it is a brave decision.
How to get support
kg990 Support Team
If you feel gambling is having a negative impact on your life, reach out to us. kg990's support team is ready to help in Bengali and English, 24 hours a day, seven days a week.
- Live chat: Open the chat window on the website and speak directly with one of our agents — you will get a response right away.
- Email: [email protected] — send any request related to responsible gambling or account controls.
When you request self-exclusion or a deposit limit, we action it promptly. Your privacy is fully protected.
Enjoy kg990 safely and responsibly
Let entertainment stay fun — use our protection tools to set your own limits.